{"id":58696,"date":"2026-03-24T17:14:13","date_gmt":"2026-03-24T23:14:13","guid":{"rendered":"https:\/\/homediary.com\/pro\/knowledge-base\/can-i-cancel-an-appointment-with-a-service-provider\/"},"modified":"2026-03-24T17:14:13","modified_gmt":"2026-03-24T23:14:13","slug":"can-i-cancel-an-appointment-with-a-service-provider","status":"publish","type":"ht_kb","link":"https:\/\/homediary.com\/pro\/knowledge-base\/can-i-cancel-an-appointment-with-a-service-provider\/","title":{"rendered":"Can I cancel an appointment with a Service Provider"},"content":{"rendered":"<p>You may cancel an appointment and \/ or an order at any time prior to your scheduled appointment date.<\/p>\n<p><strong>A<\/strong> <strong>cancellation fee of $100.00<\/strong> <strong>will apply if the cancellation is within 24 hours of the scheduled appointment.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Contact the Service Provider directly via email or phone to cancel your appointment.<\/p>\n<p>Contact Customer Care at <a href=\"mailto:orders@floorplanonline.com\">orders@floorplanonline.com<\/a> or (866)810-3816 option 3 to cancel your order.<\/p>\n<p>An order may not be canceled once the service provider has visited the property.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may cancel an appointment and \/ or an order at any time prior to your scheduled appointment date. A cancellation fee of $100.00 will apply if the cancellation is within 24 hours of the scheduled appointment. &nbsp; Contact the Service Provider directly via email or phone to cancel your appointment. Contact Customer Care at [&hellip;]<\/p>\n","protected":false},"author":3,"comment_status":"","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"ht-kb-category":[1112],"ht-kb-tag":[],"class_list":["post-58696","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-products-services"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/ht-kb\/58696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/comments?post=58696"}],"version-history":[{"count":0,"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/ht-kb\/58696\/revisions"}],"wp:attachment":[{"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/media?parent=58696"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/ht-kb-category?post=58696"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/homediary.com\/pro\/wp-json\/wp\/v2\/ht-kb-tag?post=58696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}