[et_pb_section fb_built=”1″ _builder_version=”4.24.2″ _module_preset=”default” custom_padding=”||10px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” custom_padding=”||4px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”||33px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
We have multiple support options\u00a0 – Call Us<\/strong>, Text Us<\/a><\/strong>, Email<\/strong><\/a>, Chat or Search<\/strong><\/a>.<\/p>\n M-F, 9 AM to 8 PM EST<\/strong><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”||33px|||” global_colors_info=”{}”]<\/p>\n A brand new look and functionality with instant search for your questions.\u00a0 Visit the Knowledge Base<\/a>.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/homediary.com\/pro\/knowledge-base\/” button_text=”Knowledge Base & FAQs” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_bg_color=”#F26723″ button_icon=”||divi||400″ button_icon_color=”#FFFFFF” button_icon_placement=”left” button_on_hover=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#f28621″ button_bg_enable_color__hover=”on” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#eaeaea”][\/et_pb_button][et_pb_divider divider_weight=”2px” _builder_version=”4.27.6″ _module_preset=”default” max_width=”43%” module_alignment=”left” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”-19px|||||” global_colors_info=”{}”]<\/p>\n FloorPlanOnline LLC (dba HomeDiary) If you need to send us a floor plan file, just use your phone to take a photo of the source file from 90 degrees with good lighting (use your phone flash) and just upload the image in our system for the tour. Each level should be a separate image. You can use our floor plan sketch pad<\/a> to draw the plan yourself. \u00a0It is best to scan and upload the sketch as a file (PDF or jpeg) or take a photo vs faxing, when possible.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”email” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”26px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\nCall or Text Us: 206-384-4400, option 3<\/strong><\/h2>\n
Search our Knowledge base<\/h2>\n
Snail Mail Address:<\/strong><\/h2>\n
1012 W Eldorado Parkway, Suite 105
Little Elm, TX\u00a0 75068<\/p>\nCreate a support ticket below.<\/strong><\/h2>\n