by Kris Cone | Mar 24, 2026
We use your credit card information to bill you for your tour and any Tour Upgrades that you order. Orders placed without a valid credit card on file are placed on hold. We alert our Service Providers to not schedule an appointment until we have a credit card...
by Kris Cone | Mar 24, 2026
No, you can still order Floorplan Clean-up through the Order Upgrades form in the Order Details page of your order or if you have clean usable plan you can order a use as is.
by Kris Cone | Mar 24, 2026
Sometimes you might be trying to upload floor plan sketches and it is not working. You can select the files on your computer but the upload button does not work.It turns out some strange characters in the file name, like an apostrophe or other characters may impact...
by Kris Cone | Mar 24, 2026
Navigate to the tour you want to add to by clicking on Manage Media Click on or scroll to the 3D Walkthrough section, then click Edit To add a Matterport tour, simply click Add Matterport and enter the title you want it to be...
by Kris Cone | Mar 24, 2026
The good news is Matterport, with their support of 360 camera scanning, has dropped the cost of getting a 3D walkthrough and scan by a factor of 10. The Theta V camera and Insta360 One X are less than $400 on Amazon, vs the cost of the Pro camera which is around $3300...
